Privacy Policy
Effective Date: March 2026
Hippensteel Law Firm, PLLC ("Hippensteel Law," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy applies to information collected through our website, hippensteellaw.com (the "Website").
This policy explains what information we collect, how and why we use it, how we protect it, and the choices you have regarding your personal information.
Information We Collect
We collect information in three primary ways: (1) information you provide directly through our contact form, (2) information collected automatically through web server logs, and (3) information collected through cookies and similar technologies.
We use this information to respond to your inquiries, improve our Website, and deliver information and services that are relevant and helpful to you. We do not sell or rent your personal information to third parties.
Information You Provide Directly
When you complete the consultation request form on our Website, you may be asked to provide:
- First and last name
- Phone number
- Email address
- Practice area (employment, FCRA/credit, business, or other)
- A brief description of your situation
- How you heard about us (optional)
This information is submitted through our form and processed by Make.com, a third-party automation platform, before being routed to our internal intake system. Make.com's privacy practices are governed by their own privacy policy. We use Make.com solely to receive and route consultation requests — we do not use it for marketing or data analysis.
Important: Please do not submit sensitive personal information through this Website, including Social Security numbers, dates of birth, driver's license numbers, or financial account numbers. If you submit sensitive information, you do so at your own risk. Hippensteel Law is not responsible for the consequences of such submissions.
No Attorney-Client Relationship: Submitting information through this Website does not create an attorney-client relationship. An attorney-client relationship is only formed through a written engagement agreement signed by both parties.
Live Chat and Chatbot
Our Website may offer a live chat or AI-powered chatbot feature to help answer general questions and assist with consultation requests. If you interact with this feature, the following types of information may be collected:
- Your name and contact information, if you provide it during the chat
- The content of your chat conversation
- IP address and browser/device information
- Date, time, and duration of the chat session
Chat interactions are processed through a third-party chat platform. That platform's own privacy policy governs how chat data is stored and handled on their infrastructure. We use chat data solely to respond to your inquiry, improve service quality, and route qualified matters to our intake process.
Important: Do not submit sensitive personal information — including Social Security numbers, financial account numbers, or dates of birth — through the chat feature. Chat conversations are not a substitute for a confidential attorney consultation.
No Attorney-Client Relationship: Chatting with our website does not create an attorney-client relationship. An attorney-client relationship is only formed through a written engagement agreement signed by both parties.
Web Server Logs
When you visit our Website, our servers may automatically collect and store:
- Your IP address and internet service provider
- General geographic location (city, state, country)
- Browser type and device information
- Date and time of your visit
- Referring website or page
- Pages viewed and links clicked
This information helps us administer and secure the Website, analyze usage trends, and improve the overall user experience.
Cookies and Tracking
Our Website may use cookies and similar technologies to enhance functionality and provide a better experience. Cookies are small data files stored on your device that help us recognize returning visitors and improve site navigation.
Most browsers accept cookies by default. You may modify your browser settings to notify you when cookies are set or to disable them. Note that disabling cookies may affect certain Website features.
How We Protect Your Information
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. Our Website is served over HTTPS. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Who Has Access to Your Information
Hippensteel Law does not sell, rent, or lease personal information to third parties. We may share your information only in the following circumstances:
- With service providers and contractors who assist us in operating our Website or intake systems (such as Make.com), subject to confidentiality obligations
- If we believe another attorney or firm may be better positioned to assist you and a referral would be in your interest
- When required by law, court order, or legal process
- To protect public safety, our rights, or our property
- In connection with a business transaction such as a merger, acquisition, or sale of assets
Your Rights and Choices
You may contact us at any time to:
- Review the personal information we have on file for you
- Correct or update your information
- Request deletion of your information
- Opt out of future communications
To make any of these requests, contact us using the phone number or email address listed below.
Arizona Privacy Compliance
This Privacy Policy is intended to comply with applicable Arizona laws and professional responsibility rules governing attorneys licensed in the State of Arizona. Arizona does not currently have a comprehensive consumer data privacy law comparable to the California Consumer Privacy Act (CCPA); however, we take reasonable steps to protect personal information as required by Arizona law and our ethical obligations as a law firm.
If you are an Arizona resident with questions about how your personal information is handled, please contact us directly.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
Questions or concerns about this Privacy Policy or our privacy practices? Reach us at:
Hippensteel Law Firm, PLLC
Phone: 480-319-9091
Email: Info@HippensteelLaw.com
Gilbert, Arizona · Mon–Fri, 9 AM–5 PM